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Surveys
2013
September
B
BOPHELO HOSPITAL SERVICE DELIVERY/QUALITY
BOPHELO HOSPITAL SERVICE DELIVERY/QUALITY
0%
How long have you used [PRODUCT]?
Less than 1 month
1 to 6 months
6 months to 1 year
1 to 3 years
Not sure
Never used
Other
How often do you use [PRODUCT]?
Daily
Once/week
2 to 3 times a month
Once/month
Ever 2-3 months
2-3 times a year or less
Not sure
Other
Overall, how satisfied are you , with [PRODUCT/SERVICE]?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
Not sure
How likely are you to use/purchase [PRODUCT] again?
Definitely
Probably
Not sure
Probably not
Definitely not
Never used
Would you recommend [PRODUCT OR SERVICE] to others?
Definitely
Probably
Not sure
Probably not
Definitely not
Never used
What recommendations would you offer for improving [PRODUCT/SERVICE]?
Thank you for your feedback.
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