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Exit Survey
 
 
Have ever ordered food through online portal?
 
Yes
 
NO
 
 
 
How often do you order food through online?
 
Once per day
 
Once per week
 
Once per month
 
 
 
When you ordering food through online which criteria is important for you
 
Food quality
 
Delivery services
 
Price
 
 
 
How would you rate the taste of your ordering food?
 
Excellent
 
Good
 
Average
 
Below average
 
 
 
Which options do you prefer when you ordering the food?
 
Send email to restaurant
 
Phone call to restaurant
 
Send text message to restaurant
 
 
 
Why do you like to order food through online?
 
Convenient to use
 
Ordering process is easy
 
It is easier than talking to live person
 
 
 
What do you like to use ordering online food system for?
 
Breakfast
 
Lunch
 
Dinner
 
All
 
 
 
How much time do you expect for delivery?
 
30 minutes
 
1 hour
 
Less than 1 hour
 
 
 
Do you want combo set packages when you ordering the food?
 
Yes
 
No
 
 
 
Do you prefer live chat in online food ordering portal?
 
Yes
 
No