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Surveys
2013
April
B
Blake - Satisfaction Survey
Blake - Satisfaction Survey
0%
Exit Survey
This survey will gauge your thoughts and perceptions as it relates to the home inspection one of your clients had recently. When thinking about the home inspection, please consider the in-person inspection and the inspection report. To start your survey, simply click on the 'Continue' button below.
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Did you attend the home inspection?
Yes
No
*
Before this inspection, have you ever had a home inspection before?
Yes
No
*
Are you a first-time home buyer?
Yes
No
*
Overall, how satisfied are you with the home inspection experience you received from Solid Ground?
Not at all satisfied
Somewhat not satisfied
Neutral
Satisfied
Very satisfied
Comment:
If you attended the home inspection, please let us know how your home inspector performed on the following characteristics:
Not at all satisfied
Somewhat not satisfied
Neutral
Satisfied
Very Satisfied
*
I learned what I needed to in order to feel confident about the purchase of this home
*
Easy to understand -- used little or no technical jargon
*
Knows what he's talking about -- an expert in his field
*
Thorough and detailed
*
Professional
*
Answered all my questions
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Provided a balanced view of the home's condition -- positives and repair needs
Please let us know how the inspection report performed on the following characteristics:
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
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Easy to read and understand
*
Thorough and detailed
*
Photos are bright and clear
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Photos and captions/arrows clearly depicted repair need
*
Supporting illustrations/diagrams are helpful
*
It was easy to log-in and view my report
*
I made a pdf of the report for my records
Overall, how would you rate the
price
of the home inspection relative to the
value
you received?
Price was too high
Price was about right
I would have paid more
*
*
How likely are you to refer Blake Keegan to your friends, family and/or co-workers when they buy or sell a house and need a home inspector?
Not at all likely
Not likely
Likely
Highly likely
Absolutely
*
Please let us know if you have any comments or suggestions that would help us improve our service:
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