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Surveys
2016
December
B
Black Santa Survey Q4 2016
Black Santa Survey Q4 2016
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*
Gender (in terms of identity) (put N/A if you do not wish to disclose)
*
Age
*
How did you hear about The Black Santa Company?
*
Have you purchased a product from The Black Santa Company
Yes
No
No, but I was gifted product
How satisfied are you with the following:
Very Dissatisfied
Not Satisfied
Neutral
Satisfied
Very Satisfied
*
Website Design
-
*
Website Function
-
*
Order Fullfillment
-
*
Customer Service
-
*
Product Designs
-
*
Product Quality
-
*
Product Fit (If applicable)
-
*
Product Variety/Selection
-
How satisfied are you with the following:
Very Dissatisfied
Not Satisfied
Neutral
Satisfied
Very Satisfied
*
Website Design
-
*
Website Function
-
*
Product Designs
-
*
Product Fit (If applicable)
-
*
Product Quality
-
*
Product Variety/Selection
-
How satisfied are you with the following:
Very Dissatisfied
Not Satisfied
Neutral
Satisfied
Very Satisfied
*
Product Design
-
*
Product Quality
-
*
Product Fit (if applicable)
-
*
What would have made you want to purchase an item?
*
Did you have any issues with your order??
Yes
No
*
If yes, what happened, and how could we improve on this?
*
How Likeley are you to post about this on social media/tell your friends?
100% Sharing this
Pretty Likely
Probably Not
Definitely Not
Comments/Suggestions?
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