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  1. Surveys
  2. 2016
  3. April
  4. B
  5. BI - Internal Peer Feedback - Q1_2016
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Exit Survey
 
 
Hello:

You are invited to participate in a brief survey for internal customer satisfaction (CSAT). You've been identified by your colleague as the right person to provide peer feedback, based on your work association during the 1st quarter of 2016. Through this survey, we intend to identify areas for improvement and provide you a better customer service. It is very important for us to learn your opinions. Your information will be coded and will remain confidential. 

Please DO NOT form your opinions based on all your prior work experiences, as this is collected ONLY for the first quarter of 2016. You will see a similar survey for each quarter, that will help track employee performance and provide him/her timely feedback and opportunity for improvement. At the end of the survey, you might be asked to provide a brief explanation based on your scoring.

NOTE:  This survey is an additional aid for Manager’s evaluation and not the sole criteria for performance rating.

Thank you very much for your time and support. It will be great if you could complete the survey latest by 4th May 16. Do let me know if you have questions at any time about the survey or the procedures. Please start with the survey now by clicking on the Continue button below.
 
 
1. How strongly do you agree that your colleague promptly resolved your problems or queries? (Adherence to timelines and Responsiveness)
Definitely disagree Somewhat disagree Somewhat Agree Agree Strongly agree Did Not Work in this period OR Self
* Amol Shinde
* Ashwini Chakor
* Deepak Kalel
* Manisha Mirajkar
* Mrinal Buddekar
* Neha Khandelwal
* Pooja Thakkar
* Shubhada Kumthekar
* Vibha Marathe
 
 
How strongly do you agree that your colleague has the technical ability to perform the tasks in hand (Relevant Process Knowledge) and utilizes those as needed?
Definitely disagree Somewhat disagree Somewhat Agree Agree Strongly agree Did Not Work in this period OR Self
* Amol Shinde
* Ashwini Chakor
* Deepak Kalel
* Manisha Mirajkar
* Mrinal Buddekar
* Neha Khandelwal
* Pooja Thakkar
* Shubhada Kumthekar
* Vibha Marathe
 
 
How do you rate the ability of your colleague in providing quality work? (Error free work/no rework required)
Needs immediate attention Could Improve OK Good Very Good Did Not Work in this period OR Self
* Amol Shinde
* Ashwini Chakor
* Deepak Kalel
* Manisha Mirajkar
* Mrinal Buddekar
* Neha Khandelwal
* Pooja Thakkar
* Shubhada Kumthekar
* Vibha Marathe
 
 
How do you rate the professionalism of your colleague in terms of working in a group setting
Very Dissatisfied Not Satisfied Neutral Satisfied Very Satisfied Did Not Work in this period OR Self
* Amol Shinde
* Ashwini Chakor
* Deepak Kalel
* Manisha Mirajkar
* Mrinal Buddekar
* Neha Khandelwal
* Pooja Thakkar
* Shubhada Kumthekar
* Vibha Marathe
 
 
How do you rate your colleague in terms of providing the necessary guidance and knowledge sharing when needed
Very Dissatisfied Not Satisfied Neutral Satisfied Very Satisfied Did Not Work in this period OR Self
* Amol Shinde
* Ashwini Chakor
* Deepak Kalel
* Manisha Mirajkar
* Mrinal Buddekar
* Neha Khandelwal
* Pooja Thakkar
* Shubhada Kumthekar
* Vibha Marathe
 
 
How do you rate your colleague's ownership of assigned tasks (also pro-activeness when needed)
Very Dissatisfied Not Satisfied Neutral Satisfied Very Satisfied Did Not Work in this period OR Self
* Amol Shinde
* Ashwini Chakor
* Deepak Kalel
* Manisha Mirajkar
* Mrinal Buddekar
* Neha Khandelwal
* Pooja Thakkar
* Shubhada Kumthekar
* Vibha Marathe
 
 
Overall, how was your experience working with your colleague
Very Dissatisfied Not Satisfied Neutral Satisfied Very Satisfied Did Not Work in this period OR Self
* Amol Shinde
* Ashwini Chakor
* Deepak Kalel
* Manisha Mirajkar
* Mrinal Buddekar
* Neha Khandelwal
* Pooja Thakkar
* Shubhada Kumthekar
* Vibha Marathe
 
 
Given what you know of this person’s performance, how likely would you be to recommend him/her OR willing to work again in the future?
Very unlikely Somewhat unlikely Somewhat likely Likely Very likely Did Not Work in this period OR Self
* Amol Shinde
* Ashwini Chakor
* Deepak Kalel
* Manisha Mirajkar
* Mrinal Buddekar
* Neha Khandelwal
* Pooja Thakkar
* Shubhada Kumthekar
* Vibha Marathe
 
 
 
* Briefly provide additional info for colleagues (with their names) if you had chosen a lower rating (1 or 2) for any of the customer satisfaction criteria. Please include appropriate examples as to why you had come to that conclusion. Any lower rating without appropriate examples to backup that claim will not be considered.
   
* You are welcome to provide any positive feedback here.