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1. What is your age range?
 
18-25
 
26-40
 
41-60
 
60+
 
 
 
2. What is your gender?
 
Female
 
Male
 
 
 
3. Do you ever shop at Best buy?
 
Yes
 
No
 
 
 
4. How often do you visit Best Buy?
 
Weekly
 
Monthly
 
Annually
 
 
 
5. What do you usually do in Best Buy?
 
Buy
 
Test products and later purchasing online
 
Familiarize yourself with new products
 
Browsing, no buying intention
 
Other
 
 
 
6. In which store did you purchase the following items (select all that apply)
Best Buy Wal-Mart Target Sears Radio Shack
Appliances
Cameras and related accessories
Mobile Phones and related accessories
Computers
Tablets
Gaming
Home Theater
Car Audio/Video
MP3/iPods and related accessories
Musical Instruments
Music
Movies
Health and Fitness Equipment
Office supply
 
 
 
7. What is the reason for your most recent purchase at Best Buy?
 
Personal
 
Family
 
Gifts
 
Business
 
 
 
8. Do you usually visit Best Buy alone or with company?
 
Alone
 
Friends
 
Family
 
Partner
 
 
9. During your most recent visit to Best Buy were you satisfied with the products offered?
Yes No
variety
price
being in stock
quality
 
 
 
10. Overall, how satisfied were you with your most recent experience at the Best Buy?
 
Very Satisfied
 
Satisfied
 
Average
 
Dissatisfied
 
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