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Please rate your level of overall service with Transfer Center?
 
Poor
 
Below Average
 
Average
 
Good
 
Excellent
 
 
 
Which portion of our service do you like the least?
 
 
 
Which portion of our service do you like the best
 
 
 
Do you have any suggestions on what can we improve on:
   
 
 
 
How often do you hear a complaint about the services we provide for you at Transfer Center?
 
Daily
 
Once a week
 
Twice a week
 
Bi-monthly
 
Monthly
 
Almost never

 
 
 
Which aspect of our service can we improve on the most for your Transfer Center?
 
Time it takes to connect MDs
 
Expediting the arrangement of transportation
 
Connecting RNs efficiently
 
Getting demogrpahic information to your staff
 
Contacting the appropriate service line
 
Professional dimeanor
 
Other
 
 
 
How satisfied were you with resolution of your most recent issue or complaint?
 
Very Dissatisfied
 
Not Satisfied
 
Neutral
 
Satisfied
 
Very Satisfied
 
 
 
If asked about the service we provide. How likely are you to recommend our service to your colleagues in other hospital communities?
 
Very Unlikely
 
Not Likely
 
Neutral
 
Likely
 
Very Likely
 
 
 
How often do you visit our data reporting website?
 
Daily
 
Weekly
 
Monthly
 
Seldomly used
 
Not at all
 
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