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Please select the appropriate gender and age group.
 
Female below 25
 
Female 25 - 30
 
Female 30 - 40
 
Female above 40
 
Male below 25
 
Male 25 - 30
 
Male 30- 40
 
Male above 40
 
 
 
What is the brand image of Baleno you can associate with?
 
It's not clear
 
Simple
 
Natural
 
Clean
 
Other
 
 
 
 
What would be the aspect that Baleno is doing good?
 
Competitive Price
 
Good Quality at price
 
Simple Style
 
Customer Service
 
Comfortable Shopping Environment
 
 
 
What do you want the staffs in fashion stores do(Select all that apply)?
 
fashion consultants
 
sell products
 
serve the customer needs whenever they want
 
greet the guests

 
 
 
What do you think about the items-location and overall settings of
Baleno? (1:the messiest , 5:the tidiest)
 
1
 
2
 
3
 
4
 
5
 
 
 
What do you think about the fitting rooms in Baleno?
(1: the most uncomfortable , 5:the most comfortable)
 
1
 
2
 
3
 
4
 
5
 
 
 
What do you think of "on-line shopping" through the internet?
(1: Very inconvenient, 5: Very convenient)
 
1
 
2
 
3
 
4
 
5
 
 
 
What is the most inconvenient thing of "on-line shopping" for you?
 
Can't try on products
 
Don't know if there is a stock available when you buy
 
Take some time to receive products
 
Can't see the real products
 
 
 
Which aspect of balleno's clothes style should be improved you think?
 
Color
 
Quality of material
 
Design
 
Comfortability
 
 
 
For what purpose do you buy balleno's clothes?
 
As a caual clothes
 
As a house-wear
 
As a wear to go out for a short distance
 
As a sport wear
 
All of above
 
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