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| Are you satisfied the quality of help desk services ? |
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| How satisfied are you with the following:
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| The Automated phone system made the customer service experience more satisfying |
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| Sufficient information was available on the internet to solve my problem. |
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| Considering the total package offered by including customer service, product features and benefits, and cost; how satisfied are you with company ? |
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| The customer service representative was very knowledgeable |
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| How satisfied are you product's delivery time? |
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| Are you satisfied with the access to necessary information ? |
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