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Surveys
2012
November
B
Bakery Business Customer Service Survey
Bakery Business Customer Service Survey
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Thank you for taking time to answer this short survey over your experience with our customer service.
Which type of customer service did you use?
Call
Chat
E-mail
FAQ
How helpful was our customer service?
Not Helpful At All
Not Very Helpful
Neutral
Somewhat Helpful
Very Helpful
How satisfied were you with the timeliness of the response to your question?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
N/A
How friendly was our customer service representative?
Very Unpleasant
Unpleasant
Neutral
Friendly
Very Friendly
N/A
How knowledgeable was the customer service representative?
Very Unknowledgeable
Unknowledgeable
Neutral
Knowledgeable
Very Knowledgeable
N/A
Did you get an answer to your question?
Yes
No
Would you use this method of customer service again?
Yes
No
Do you have any suggestions for improving our customer service?
Thank you for taking the time to complete our survey!
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