Automation Study

Thank you for taking part in this short survey. This survey is conducted on behalf of AMICS Ltd and should not take more than 5 minutes of your time to answer all the questions. This will be extremely valuable in helping us to identify areas of your business where our solutions will be beneficial to you.

We guarantee that all of the data collected in this study will be strictly maintained under Esomar regulations and will not be passed or communicated to third party users.

* Which type of projects do you conduct?

* Are you a Community and/or Panel Provider?

Yes

No

It is outsourced

* Do you validate incoming member profile data such as address, phone number and email information when entering onto the system?

Yes - In house

Yes - via service vendors

No - just manually correct if wrong

Other (Please Specify)

* Do you use advanced algorithms (fuzzy matching, scoring patterns) to match or de-duplicate your members to assure database quality?

Yes

Yes, We use service provider

We just use Excel functions for this

No

Other (Please Specify)

* Do you use granular professional profile patterns to target your members with precision?

Yes

We maintain just general profile

No, we do not Profile our Community

* Does that helps you to report on Project Feasibility more accurately when responding to Client's queries?

Yes

No

* Do you apply Digital Fingerprinting Techniques to assure research data quality?

Yes, we use this technology

No, we rely upon Cookies

No, we allow everyone to participate in the survey

* How do you send mass email campaigns/email marketing initiatives to your respondents?

Using Outlook

Free Online Tool

Internal Marketing Tool

3rd Party Provider

We do not execute email campaigns

Other (Please Specify)

* Do you monitor your email service reputation and have solutions in place to increase the delivery rate to achieve better results?

Yes

No

We have always relied on our vendors to perform this function

* Do you monitor the success of each Campaign, such as view rates, open rates and engagement rates?

Yes - always

Yes - some of them

No - we just calculate survey 'completes'

We have no need for this information

* How do you deal with undelivered and unwanted emails?

At present we take no action

Remove manually from the list

We use automated solutions to suspend members until fixed or consent is received

* Do you provide survey scripting, translation and data processing services?

Yes - in house

Yes but operation services are outsourced

No - we do not conduct online research

* Do you have a demand for software development?

Yes

No

Yes, we are using an 'off the shelf' solution

* Do you have a Software Engineering Team in house?

Yes

No, it is outsourced

* Do you have any concerns with regards all communications as well as the cost of your current solutions?

Yes

No

Comments:

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