ATCSPMO

Questions marked with a * are required

* How would you rate the response time that was given to address your issue? (Based onthe severity of your issue)

Were you provided an acceptable level of courteousness and professionalism throughout your issue?

Yes

No

Were you provided regular updates regarding the status of your issue?

Yes

No

Were the updates you were provided clear and concise.. (included next steps if applicable)?

Yes

No

Other (ex. Yes. However no alternative direction provided.)

Was there a shared expectation for when your updates would be provided?

Yes

No

Was a clear/knowlegeable assessment given, that addressed your issue?

Yes

No

* Were you satisfied with the overall reult or solution given?

Yes

No

If not, Why?

* Was an alternative solution given to address my needs?

How would you reate you overall experience with the PMO Dept.?

Overall

Comments/Suggestions: