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Surveys
2015
February
A
AS9100 Survey
AS9100 Survey
SEA Customer Satisfaction Survey
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Questions marked with an
*
are required
How satisfied are you with the following in regards to your recent purchase with Southeast Aerospace (SEA):
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
*
Product or Service
*
Price
*
Availability
*
Customer Service
*
Delivery Time
*
Order Accuracy
*
Quality/Durability
*
Overall
*
How did you hear about SEA?
-- Select --
Referral
Internet Search
ILS/Partsbase
Print Advertising
Online Advertising
Convention
Other
*
What was your deciding factor for making a purchase with SEA?
-- Select --
Stock/Availability
Price
Ease of Transaction
Customer Service/Salesperson
Warranty
In-house Repair/Product Support
Other
*
How likely are you to purchase from SEA again?
-- Select --
Not at all
Neutral
Very
*
Would you recommend SEA to others?
-- Select --
Yes
No
*
Are you satisfied with the packaging and condition of your received shipment?
-- Select --
Yes
Has not arrived yet
No, please provide more details
*
Please explain what you liked most about your experience with SEA.
*
Please provide any areas where SEA could possibly improve upon to enhance your customer service experience.
Comments/Suggestions:
Email Address (Required to address any concerns as needed. Your email address will not be distributed or used in any other situation.)
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