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  1. Surveys
  2. 2013
  3. June
  4. A
  5. Armored Courier Quarterly Survey

Armored Courier Quarterly Survey

0%
Exit Survey
 
 
Hey Roadies, we'd like to take this opportunity to gather feedback about your experiences with your Armored Car Carrier.

Our goal is to make sure you are receiveing efficient service in accordance with our agreement in a knowledgeable and professional manner. The responses we gather from the following questions will help us to address your issues and better serve your needs. Space will be provided at the end of the survey for additional comments.

Instructions:

1. This survey can only be answered by those who assist in the Armored Car Event.

2. Please score each question on a scale of 1-5.

3. All ratings are to be based on the last quarter.

Thank you!
 
 
 
What is your store number?
   
 
 
 
Please rate the courtesy and professionalism of your Armored Courier.
Very Poor
Poor
Fair
Good
Excellent
 
 
 
Please rate your Armored Courier on their knowledge of the cash extraction process (do they follow the proper Rules of Engagement).
Very Poor
Poor
Fair
Good
Excellent
 
 
 
Please rate your Armored Courier on the timely delivery of your change order.
Very Poor
Poor
Fair
Good
Excellent
 
 
 
Please rate your Armored Courier on the accuracy of your change order.
Very Poor
Poor
Fair
Good
Excellent
 
 
 
Please rate your Armored Courier on overall legendary service.
Very Poor
Poor
Fair
Good
Excellent
 
 
 
Your Armored Courier arrives outside of our requested window of 10am - 4pm.
Frequently
Often
Sometimes
Seldom
Never
 
 
 
Your Armored Courier no-shows on the days they're scheduled.
Frequently
Often
Sometimes
Seldom
Never
 
 
 
Your Armored Courier shows up on days other than their regularly scheduled pick-up days.
Frequently
Often
Sometimes
Seldom
Never
 
 
 
Your Armored Courier has safe key issues (they show up without key, broken key, leave the key).
Frequently
Often
Sometimes
Seldom
Never
 
 
 
Your Armored Courier exceeds their on-site premise time of seven minutes.
Frequently
Often
Sometimes
Seldom
Never
 
 
 
Who is your Armored Courier?
 
Garda
 
Brink's
 
Rochester
 
Loomis
 
Other
 
 
 
 
Please add any comments you want to share: