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Age
 
18 to 24
 
25 to 30
 
31 to 40
 
40 and above
 
 
 
Gender
 
Male
 
Female
 
 
 
Which university are you enrolled in SIM?
 
RMIT
 
University of London
 
University of Buffalo
 
University if Wollongong
 
Other
 
 
 
 
Which one of the following devices do you use to access to your university student portal?
 
Mobile phone
 
Tablet
 
PC/Laptop
 
Other
 
 
 
 
How often do your access your student portal per week?
 
1 - 2 times
 
3 - 5 times
 
Everyday
 
Never
 
 
 
How satisfied are you with your student portal?
 
Very satisfied
 
Satisfied
 
Dissatisfied
 
Very dissatisfied
 
 
 
Which one of the following features of the portal do you use most of the time when you log in?
 
Lecture and assignment contents
 
Timetable
 
Email
 
Announcement
 
Other
 
 
 
 
Which one of the features do you think is important but do not access it often?
 
Lecture and assignment content
 
Timetable
 
Email
 
Announcement
 
Other
 
 
 
 
If there is a mobile App for your student portal, do you think you will be using the app more often compared to the web?
 
Yes (Proceed to qn 12)
 
No
 
 
 
If no, why?
 
Web is easier to use
 
I am on my PC/Laptop most of the time
 
I do not have a mobile phone that uses mobile apps
 
I don't see the need to log in all the time
 
Other