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  1. Surveys
  2. 2015
  3. February
  4. A
  5. Application Box
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Hello:
You are invited to participate in our survey Application Box. In this survey, approximately 50 people will be asked to complete a survey that asks questions about a potential application that will allow you to take a place in the queue and book appointments at walk-in clinics. It will take approximately 5 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Tatiana Zhukovskaya by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
 
* How often did you or your family members visit walk-in clinics for the last year?
 
none
 
1 - 2 times
 
3 - 5 times
 
6 - 10 times
 
more than 10 times
 
 
 
Do you book an appointment before visiting a clinic?
 
No
 
Yes
 
 
 
If you chose "No" in a previos question, how much time do you usually spend in a quine while waiting for a doctor?
   
 
 
 
How do you prefer to book appointments?
 
Online on the clinic's website
 
By phone call
 
At the clinic's reception
 
 
 
Would you prefer to book appointments through a Web application or a Smartphone application?
 
Web application
 
Mobile application
 
None of the above
 
 
 
Whatkind of mobile platform do you use?
 
Android
 
iOS
 
Blackberry OS
 
Windows Phone
 
Other (please, describe)
 
 
 
 
How satisfied are you with our services?
Extremely Poor
Below Average
Average
Above Average
Excellent
 
 
 
Do you use mobile applications to book any services, such as tickets or appointments?
 
No
 
Yes (please, give some examples of the applications)
 
 
 
 
What type of applications do you manlyuse on your mobile platform (please, choose all that apply)?
 
Social networking applications (e.g.: Facebook, Twitter, Google+, Instagram)
 
Music applications (e.g.: Songza, Spotify, Shazam)
 
Video applications (e.g.: Netflix, YouTube, Movies by Flixter)
 
Sport applications (e.g.: theScore, Sports Tracker, CBS Sports)
 
Booking applications (e.g.: Airline booking, Booking.com, Cineplex)
 
Other (please, give an exapmle)
 
 
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