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Questions marked with an * are required Exit Survey
 
 
* Do you have a mobile phone?(if no, please do not continue to the survey. Thank you for your cooperation)
 
Yes
 
No
 
 
 
* Which of the following mobile service providers do you currently have an account with?(You may tick more than one option)
 
Singtel
 
M1
 
Starhub
 
Other
 

 
 
 
What is the brand of your mobile phone that you are using currently?
 
Iphone/ Apple
 
Samsung
 
Nokia
 
Sony Ericsson
 
HTC
 
Other
 
 
 
 
What do you look out for when you first purchase your mobile phone? (You may tick more than one option)
 
Logo of brand
 
Design
 
Price
 
Function
 
Multi-Language
 
Features (eg.Bluetooth, 3G network)
 
Size and Weight
 
Other
 

 
 
Brand of smart phones or mobile phones is the most important considerations when purchasing a new mobile phone.
How far do you agree/disagree with the above statement?
Strongly agree Agree Niether agree nor disagree Disagree Strongly disagree
 
 
 
How would you rate the quality of your mobile phone?
(1 for Very Poor, 5 for Excellent)
Quality
 
 
 
Which of the following activities do you do on your mobile or cell phone? (Check all that apply)
 
Send or receive videos
 
Make or receive phone calls
 
Send or receive emails
 
Record videos
 
Play videos (other than video games)
 
Send or receive texts
 
Purchase products or services
 
Take photos
 
Play podcasts
 
Send or receive instant messages
 
Play music
 
Play games
 
Send or receive photos
 
General internet use (other than using social networking websites)
 
Use social networking websites
 
Other
 

 
 
My Smartphone is a good value for the money I paid.
Strongly agree Agree Niether agree nor disagree Disagree Strongly disagree
 
 
 
 
How would you describe your current mobile phone? (you may choose more than one option)
 
Classy
 
Durable
 
Light
 
Easy to use
 
Other
 

 
 
 
* Would you recommend your current phone brand name to your friends? If no, Why?
Yes
No (please specify)
 
Yes
 
No