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Questions marked with a * are required Exit Survey
 
 
* On what market level do you buy most of your apparel?
 
Value/Mass Market (Primark, New Look, H&M)
 
Mid-Market/High Street (Topshop, Zara, Oasis)
 
Bridge/Diffusion (Jaeger, Ted Baker, Whistles)
 
Designer (Stella McCartney, Acne Studious, Calvin Klein)
 
Luxury/Ready to Wear (Louis Vuitton, Gucci, Burberry)
 
Houte Couture (Dior, Elie Saab, Chanel)
 
 
 
* What new apparel item you most recently purchased from a retail/online store?
   
 
 
 
* Was this item a … purchase?


 



 
planned
 
unplanned
 
 
 
* How many other alternative items were considered?
   
 
 
How satisfied are you with the following:
Very Dissatisfied Not Satisfied Neutral Satisfied Very Satisfied
Website
Customer Service
Overall
 
 
How satisfied are you with the following:
Very Dissatisfied Not Satisfied Neutral Satisfied Very Satisfied
Website
Customer Service
Overall
 
 
How satisfied are you with the following:
Extremely Quite Slightly Neither Slightly Quite Extremely
Unpopular
Poor fit
Lame
Overall