1. Surveys
  2. 2008
  3. April
  4. A
  5. ApartmentSearch.com Usability

ApartmentSearch.com Usability

0%
 
 
Greetings,

Thank you for using AparmentSearch.com to find your new apartment. We are always looking for ways to improve our site and would appreciate it if you could take a few minutes to participate in our survey. We would love to hear your feedback so that we can help you find your new home!

Thank you.

Katy Wall
Online Marketing Analyst
ApartmentSearch by CORT
[email protected]
 
 
 
* What is your gender?
 
Male
 
Female
 
 
 
* What is your age?
 
Under 20
 
21-25
 
26-35
 
36-45
 
46-55
 
56 and Over
 
 
 
Do you have a social networking account (i.e. MySpace, Facebook, etc.)?
 
Yes
 
No
 
 
Please rate what is important to you in searching for your new apartment? (5 being the highest)
1 2 3 4 5
* Location
* Square Footage
* Pets
* Amenities
* Price
* Laundry Services
* Parking
 
 
Please rate ApartmentSearch.com on the following categories:
1 2 3 4 5
* Ease of Use
* Reward
* Apartment Selection
* Searchability
* Mapping
* Appearance
* Customer Service
 
 
Please rate Rent.com on the following categories: (If you did not visit Rent.com, please skip this question)
1 2 3 4 5
Ease of Use
Reward
Apartment Selection
Searchability
Mapping
Appearance
Customer Service
 
 
Please rate MyNewPlace.com on the following categories: (If you did not visit MyNewPlace.com, please skip this question)
1 2 3 4 5
Ease of Use
Reward
Apartment Selection
Searchability
Mapping
Appearance
Customer Service
 
 
Please rate Apartments.com on the following categories: (If you did not visit Apartments.com, please skip this question)
1 2 3 4 5
Ease of Use
Reward
Apartment Selection
Searchability
Mapping
Appearance
Customer Service
 
 
How would you value the following features of an apartment searching website?
1 2 3 4 5
* Reward status updates
* Interactive mapping including schools, parks, shopping, etc.
* Ability to check property availability
* Email reminders
* Up-to-date pricing
* Cell phone notifications
* More property inventory
* Single-family homes (houses)
* Ability to see apartment ratings
* More photos
* Ability to communicate with other renters
 
 
Please comment on the reward process:
Yes No
Have you received your reward?
Was there confusion about the reward amount?
Did the reward amount influence your decision to use ApartmentSearch.com?
Was the reward process too lengthy?
Did the reward process meet your expectations?
 
 
 
If the reward process did not meet your expectations, how can we improve? Select all that apply:
 
Faster reward process
 
Different selection of rewards
 
Reward status updates
 
Other
 

 
 
 
Which reward type would you prefer? Select all that apply:
 
AMEX
 
VISA
 
iTunes
 
Target
 
Wal-Mart
 
PayPal
 
Other
 

 
 
 
* How did you find ApartmentSearch.com?
 
Directly
 
Google
 
Yahoo
 
MSN
 
ApartmentRatings.com
 
Other
 
 
 
 
How often would you say you visit ApartmentSearch.com?
 
Very Often
 
Often
 
Sometimes
 
Rarely
 
Never
 
Other
 
 
 
 
How can we better ApartmentSearch.com?
   
 
Please contact [email protected] if you have any questions regarding this survey.