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APA Survey - Sample

Advanced Patient Advocacy
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When completing this survey, please avoid using the "neutral" rating except when you have absolutely no opinion on the subject. We need your candid feedback to make this process constructive and effective. Your answers will be completely confidential and your anonymity is guaranteed unless you choose to identify yourself. The Titan Group will not disclose any individual results with management. Summary data only will be provided in order to provide insight into areas of strength or for improvement.

This survey is designed to be simple and take about 10-15 minutes to complete.

Note: If you would like to start and then continue the survey later, please select the save page and continue later button, and your session identification number will be sent to your email address so that you can continue the survey later. Otherwise, select the continue button to save your answers and proceed through the survey.

Please Note: You will not be able to go back and edit your responses once you select continue.

Thank you.

The Titan Group LLC

Please contact [email protected] with any questions about participating in the survey.
 
 
 
GENERAL INFORMATION

Directions: Please select the answer that is most applicable to you.

I have worked at APA for:
 
Less than 1 year
 
1-5 years
 
5-10 years
 
Greater than 10 years
 
 
 
I work in the following Division:
 
Finance
 
Administration
 
IT
 
Executive/HR/Legal/Compliance
 
 
 
My age category is:
 
18-30
 
31-40
 
41-50
 
51 and above
 
 
 
What state do you currently work in?
 
 
 
I directly supervise other employees:
 
Yes
 
No
 
 
JOB SATISFACTION

Directions: Please click the box that best describes the extent that you agree or disagree with each statement.

SA=Strongly Agree / A=Agree / N=Neutral / D=Disagree / SD=Strongly Disagree

SA A N D SD
* 1. Generally, I feel good about working at APA
* 2. This is a fun place to work.
* 3. I am well informed as to how my job fits in with our organization.
* 4. I feel a part of this organization.
* 5. My job makes me feel important.
* 6. I am able to take pride in a job well done.
* 7. I do work that is interesting to me.
* 8. I have the chance to make use of my abilities and skills.
* 9. Morale in my department is generally high.
* 10. I know what is expected of me.
* 11. I am treated as an individual; my personal needs are taken into consideration.
* 12. I have been given the tools and training necessary for my position.
 
 
 
Additional comments on any of the above:
   
 
 
WORKING CONDITIONS

Directions: Please click the box that best describes the extent that you agree or disagree with each statement.


SA=Strongly Agree / A=Agree / N=Neutral / D=Disagree / SD=Strongly Disagree

SA A N D SD
* 1. Working conditions allow me to effectively perform my job.
* 2. The workload in my department is just about right.
* 3. I am held accountable for my work.
* 4. At APA, I am encouraged to take action when I see a problem or opportunity.
* 5. I am satisfied with my autonomy and independence on the job.
* 6. My stress level is managable.
* 7. APA provides enough training, information, equipment and resources I need to do my job well.
 
 
 
Additional comments on any of the above:
   
 
 
CAREER OPPORTUNITIES

Directions: Please click the box that best describes the extent that you agree or disagree with each statement.


SA=Strongly Agree / A=Agree / N=Neutral / D=Disagree / SD=Strongly Disagree

SA A N D SD
* 1. The individuals who do receive promotions usually are the best qualified for the position.
* 2. There is enough reward and recognition given at APA for doing good work.
* 3. I view unexpected responsibilities as an an opportunity to succeed at something new.
* 4. I know what is expected of me in order to advance in the company.
* 5. I have career opportunities within APA.
 
 
 
Additional comments on any of the above:
   
 
 
PERFORMANCE MANAGEMENT

Directions: Please click the box that best describes the extent that you agree or disagree with each statement.

SA=Strongly Agree / A=Agree / N=Neutral / D=Disagree / SD=Strongly Disagree

SA A N D SD
* 1. My manager has set clear and reasonable expectations for my job performance.
* 2. My manager gives me credit for work well done.
* 3. In my department, we have a clear understanding of our goals.
* 4. I feel my performance on the job is judged fairly.
* 5. My manager provides me with timely, regular, specific feedback on my performance.
* 6. I am determined to accomplish my work goals and confident that I can meet them.
* 7. I am highly motivated by my work goals.
* 8. While at work, I'm almost always completely focused on my work projects.
* 9. I have passion and excitement about my work.
* 10. I enjoy volunteering for activities and projects beyond my job requirements.
 
 
 
Additional comments on any of the above?
   
 
 
COOPERATION AND TEAMWORK

Directions: Please click the box that best describes the extent that you agree or disagree with each statement.


SA=Strongly Agree / A=Agree / N=Neutral / D=Disagree / SD=Strongly Disagree

SA A N D SD
* 1. People in my work area work well together.
* 2. The people I work with help each other out when someone falls behind.
* 3. There is cooperation between my division and other divisions with whom we work.
* 4. The environment at APA is supportive of the expression of different opinions, styles, and perceptions.
* 5. I understand the impact my work has on others within and outside of APA.
* 6. My work group never gives up.
* 7. The people in my work groups are always flexible in expanding the scope of their work.
 
 
 
Additional comments on any of the above:
   
 
 
REWARDS AND RECOGNITION

Directions: Please click the box that best describes the extent that you agree or disagree with each statement.

SA=Strongly Agree / A=Agree / N=Neutral / D=Disagree / SD=Strongly Disagree

SA A N D SD
* 1. I am paid fairly for the work I do.
* 2. Compensation practices are administered consistently for all employees.
* 3. Pay increases reflect employee performance.
* 4. In comparison with other people in similar jobs at other organizations, I feel my pay is competitive.
* 5. I feel that the benefits package I get at APA is fair and competitive.
* 6. My base rate of pay is competitive.
* 7. I feel that my efforts are valued at APA.
 
 
Directions: Please rate these specific benefit programs.

VS=Very Satisfied / S=Satisfied / N=Neutral / D=Dissatisfied / SD=Strongly Dissatisfied
VS S N D SD
* Health Insurance
* Holidays
* Life Insurance
* Short-Term Disability Insurance
* Tuition Reimbursement
* Retirement Plan
* Continuing Education and Training
* Amount of Vacation (or Paid Time Off)
 
 
 
Additional comments on any of the above:
   
 
 
COMMUNICATION AND CORPORATE CULTURE

Directions: Please click the box that best describes the extent that you agree or disagree with each statement.

SA=Strongly Agree / A=Agree / N=Neutral / D=Disagree / SD=Strongly Disagree

SA A N D SD
* 1. Before changes are made that affect my work, I am informed of them.
* 2. I have a clear understanding of the company's mission, vision, values, and objectives.
* 3. Overall, I am satisfied with the level and frequency of communication within my department and across the company.
* 4. I am satisfied with the overall corporate culture.
* 5. I feel that my Senior Leaders communicate openly and honestly with the employees at APA.
* 6. My personal values align well with the company values.
 
 
 
Additional comments on any of the above:
   
 
 
RELATIONSHIP WITH MY MANAGER

Directions: Please click the box that best describes the extent that you agree or disagree with each statement.

SA=Strongly Agree / A=Agree / N=Neutral / D=Disagree / SD=Strongly Disagree


SA A N D SD
* 1. My manager is fair in his/her dealings with me.
* 2. I feel free to express my honest opinions to my manager.
* 3. I am satisfied with how my manager addresses issues or concerns.
* 4. My manager adequately supports and coaches me.
* 5. I trust my manager.
* 6. I am held accountable by my manager.
* 7. I feel like my manager has my best interests at heart.
 
 
 
Additional comments on any of the above:
   
 
 
LEADERSHIP AT APA

Directions: Please click the box that best describes the extent that you agree or disagree with each statement.

SA=Strongly Agree / A=Agree / N=Neutral / D=Disagree / SD=Strongly Disagree


SA A N D SD
* 1. Executive management cares about the well-being of its employees.
* 2. I feel Executive management generally understands the problems we face in our jobs.
* 3. I trust my Senior Leaders.
* 4. The organization is focused on our mission.
* 5. Senior Leaders act in alignment with our organization's core values and guiding principles.
* 6. The leaders of this organization are open to input from employees.
 
 
 
Additional comments on any of the above:
   
 
 
Directions: Please click the box that best describes the extent that you agree or disagree with each of the following statements.

SA=Strongly Agree / A=Agree / N=Neutral / D=Disagree / SD=Strongly Disagree


SA A N D SD
* I am willing to give extra effort for my company to succeed.
 
 
SA=Strongly Agree / A=Agree / N=Neutral / D=Disagree / SD=Strongly Disagree

SA A N D SD
* I plan to continue my career with APA for at least 2 more years.
 
 
SA=Strongly Agree / A=Agree / N=Neutral / D=Disagree / SD=Strongly Disagree

SA A N D SD
* I would recommend my company's products/services to a friend.
 
 
SA=Strongly Agree / A=Agree / N=Neutral / D=Disagree / SD=Strongly Disagree

SA A N D SD
* I would recommend employment at APA to a friend.
 
 
 
Choose the one item that would most improve your job satisfaction.
 
A better relationship with my manager.
 
Greater clarity about what the organization needs me to do-and why.
 
Improved cooperation among my coworkers.
 
Greater clarity about my own work preferences and career goals.
 
More challenging work.
 
More flexible job conditions (e.g. control over how my work gets done, flex time, etc.)
 
More opportunities to use my skills and abilities.
 
Career development opportunities and training.
 
Other
 
 
 
 
Choose the one item that would most improve your performance.
 
More resources.
 
A coach or mentor other than my manager.
 
Greater clarity about what the organization needs me to do-and why.
 
Regular, specific feedback about how I'm doing.
 
Development opportunities and training.
 
Better communication with my manager.
 
A better relationship with my coworkers.
 
Other
 
 
 
 
* In comparison with other employers in the community, how well does APA treat its employees?
 
Most others are better
 
A few others are better
 
About as well as the average
 
Our organization is better than most employers
 
Ours is decidedly the best
 
 
 
What does this organization do that makes it a place where people want to work?
   
 
If you have problems or questions while completing this survey, please call Mandy Faber at Titan Group in Richmond, VA: (804) 249-6019 or email [email protected].
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