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  2. 2016
  3. April
  4. A
  5. ANA-ANP Security and Operations Customer Survey
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Exit Survey
 
 
Dear ANA/ANP Employee,

This online survey has been created for the purpose of receiving employee/customer feedback related to your experience with the Security and Operations Department.  We value your input and believe that concerns or suggestions from our fellow ANA/ANP employees can be utilized to improve the ANA/ANP mission.  We will actively use feedback to continuously improve our operations, exceed expectations, and provide you with the best possible service.

This survey should take only 3-4 minutes to complete and is done so in complete anonymity.

Your participation is greatly appreciated. 

If you have any questions about this survey, you may contact the following:

 *Director of Security and Operations Andy Edge (079-506-9508/[email protected])
 *Deputy Director of Security and Operations Mitchell Belcher (079-416-9152/[email protected])

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* Q1. Were you made aware of the relevant security concerns (Intel) in your assigned Area of Operation?
 
Yes
 
No
 
 
 
* Q2. Do you feel that your movement team transported you in a safe and professional manner? If No, please explain why.
 
Yes
 
No
 
 
 
 
* Q3. Did you feel that your convoy brief was adequate prior to convoy departure?
 
Yes
 
No
 
 
 
* Q4. Was the pre-deployment training or brief you received helpful as you transitioned into Afghanistan? If no, please provide input on how we can make it better.
 
Yes
 
No
 
 
 
Q5. Please rate the security personnel based on their professionalism.
* Force Protection
* Movement Team
* Training Team
* Operations Center
 
 
Q6. Overall, how would you rate the information given to you by your:
Sponsor (If Applicable)
Convoy Commander
Training Team Coordinator (If Applicable)
 
 
 
* Q7. Are you confident with the security protocols we have in place with ANA/ANP programs? If no, please explain why.
 
Yes
 
No
 
 
 
 
* Q8. If you have had experience with other security teams, is our service quality better, worse, or about the same?  Please provide any overall suggestions and/or concerns in the box if so you desire. 
 
Better
 
The Same
 
Worse
 
Suggestion/Concerns
 
 
 
Q9. On a scale of 1 to 5 (1 Star being very negative and 5 Stars being very positive):
* How would you describe your overall experience with the Security and Operations Department?