This free survey is powered by
Create a Survey
Surveys
2014
May
A
AMDP Vehicle Shop CS
AMDP Vehicle Shop CS
0%
Exit Survey
Dear AMDP Employees,
Please take few minutes to complete the customer survey on Vehicle services. Kindly provide your opinion on how we're doing and how can we do better to improve our services.
If you have questions at any time about the survey or Warehouse services, you may contact Adeeb Kapadi at 079 965 5102 or by email at
[email protected]
Please start with the survey now by clicking on the
Continue
button below.
Vehicle Workshop Services
AMDP - LMSS
Kabul, Afghanistan
*
Q1. What was the response time from the Vehicle Maintenance representative once you requested their assistance?
I was taken care of immediately
Within 3 minutes
3-5 minutes
5-10 minutes
More than 10 minutes
*
Q2. The Vehicle Maintenance representative efficiently addressed my issue in a timely manner.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
*
Q3. The Vehicle Maintenance representative displayed a high level of expertise.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
*
Q4. What would best describe your experience dealing with the representative?
Gave me a good solution
Gave me the wrong information
They didn't understand the question
Gave unclear answers
Couldn't solve problem
Disorganized
Other
*
Q5. In general, was the issue resolved?
Yes
No
Q6. How satisfied are you with the following attributes;
Very Satisfied
Satisfied
Neutral
Unsatisfied
Very unsatisfied
*
Were service schedules completed on time and as scheduled?
*
Were any safety issues pertaining to vehicles annotated on the daily PMCS addressed immediately?
*
Were any unscheduled work or requests addressed efficiently and within a reasonable time?
*
Were Vehicle Maintenance representatives immediately available during normal working hours?
*
Was the overall performance and responses from the Vehicle Maintenance representatives provided in a professional manner?
Q7. Please provide comments/suggestions; (not required)
Customer feedback is very essential to determine the customer's satisfaction level. Thank you for your feedback.
Loading...
close
Loading...
Close
qprun1.questionpro.net