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  1. Surveys
  2. 2017
  3. May
  4. A
  5. Altec Customer Service
0%
Exit Survey
 
 
How did you contact our customer service? 
 
Phone
 
Email
 
 
 
Overall, how would you rate the quality of your customer service experience? 
 
Very positive
 
Somewhat positive
 
Neutral
 
Somewhat negative
 
Very negative
 
 
 
Which model did you call about?
   
 
 
 
Which of the following issue were you calling about? 
 
Missing/Broken part
 
Charging
 
Pairing/connection
 
Sound
 
Product Info.
 
Other
 
 
 
 
Was your issue handled completely? 
 
 
 
Please provide the customer service representatic who assisted you?
   
 
 
Overall, how would you rate your representative? 
 
 
 
 
Is there anything else that we could do to make your experience more enjoyable?