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  5. Airline Operations Survey
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In other to deliver an excellent service to customers in the airline industry, we are conducting an Airline Operations Customer Survey in Nigeria.

Your participation in this study is completely voluntary. There are no e Continue button below.
 
 
 
How often do you fly?
 
Daily
 
Less than 3times a week
 
More than 3 times a week
 
Once a week
 
Once a month
 
 
What is the most important factor influencing your choice of airline?
 
Comfort
 
Cheap fares
 
Timeliness
 
Customer Service
 
 
Other
 
 
 
Which airlines do you prefer?
 
Aero Contractors
 
Air Nigeria
 
Allied Air
 
Arik Air
 
Associated Aviation
 
Chanchangi Airlines
 
Bellview
 
Dana Air
 
First Nation Airways
 
IRS Airlines
 
Kabo Air
 
Wings Aviation
 
Other
 
 
 
What do you dislike most about airlines in Nigeria?
 
Flight Delays
 
Poor Customer Service
 
Uncomfortable planes
 
Other
 
 
How do you book your flights
 
The airport
 
Ticket Agents
 
Internet
 
My office
 
Other
 
 
 
What will make your flying experience worthwhile
   
 
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