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  1. Surveys
  2. 2012
  3. September
  4. A
  5. Aircraft maintenance survey
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Hello,

You are invited to participate in our aircraft maintenance survey. In this survey, you will be asked to complete a survey that asks questions about your recent aircraift maintenance. It will take approximately 5 minutes to complete the questionnaire.


Your survey responses will be strictly confidential and data from this research will be for internal use only. If you have questions at any time about the survey or the procedures, you may contact Emily Ollquist at 843.284.1164 or by email at [email protected].

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

 
 
 
 
How timely did our scheduling department respond to your service request?
 
excellent
 
good
 
fair
 
poor
 
 
 
How well did our scheduling (date/time) meet your needs?
 
excellent
 
good
 
fair
 
poor
 
 
 
Was the requested work completed by the time it was needed/promised?
 
excellent
 
good
 
fair
 
poor
 
 
 
Was the work completed to your satisfaction?
 
excellent
 
good
 
fair
 
poor
 
 
 
Did you feel you were kept well informed of any progress/changes?
 
excellent
 
good
 
fair
 
poor
 
 
 
How would you rate the staff in terms of helpfulness and courtesy towards you?
 
excellent
 
good
 
fair
 
poor
 
 
 
How would you rate your overall experience?
 
excellent
 
good
 
fair
 
poor
 
 
 
Would you return to this service center?
 
yes
 
no
 
 
 
Additional comments?
 
 
Other
 
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