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Surveys
2014
November
A
Agent Workspace Beta 1 Post Training Survey
Agent Workspace Beta 1 Post Training Survey
Agent Workspace BETA 1 Post Training Survey
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The AWS enables me to complete my daily work efficiently
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
*
The AWS enables me to complete my daily work more efficiently than the existing tools
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
*
I have confidence in the accuracy of the data and recommendations provided by the AWS
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
*
The AWS provides the capabilities that I need to handle the majority of my work (I am not having to create workarounds).
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Which workflows required workarounds, and what were the workarounds you utilized?
This training gave me the knowledge I need to start using the AWS for my day to day work.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
I was satisfied with the modular training approach over 4 weeks
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
I was satisfied with the method for distributing and executing workflows weekly
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
I understand that the way I do my job creates value for our customers
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
I understand the MS business strategy and my role in delivering it to customers
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
The Agent Workspace will empower me to make more impactful business decisions
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Beta participation requirements were clearly communicated and the commitment met my expectations
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
The purpose and benefits of UCM and the AWS were clearly communicated
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
What recommendations do you have for the business as we prepare for future messaging?
The level of support provided in the tool and from the business met my needs
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
The tool is ready for a broader audience
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
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