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Name
   
Organization
   
 
 

How would you classify yourself?
 
Distributor
 
Municipality
 
Contractor
 
 


Distributors
 
 

What products do you sell?
 
Additives
 
Adhesives
 
Aerosol Paints
 
Clothing
 
Digital Signs
 
Measuring Devices i.e.Wheels
 
Object Markers
 
Parking Lot Accessories
 
Pavement Marketing Products
 
Paving Fabrics
 
Speed Bumps
 
Stencils
 
Striping Equipment
 
Thermoplastic
 
Traffic Control Products
 
Traffic Paint
 
Traffic Signs and Accesories
 
Workzone safety products
 
Other
 

 
 

Which manufacturers paint do you carry?
 
Aexcel
 
Ennis
 
Sherwin Williams
 
Other
 

 
 


Municipalities
 
 

How do you get your roads painted?
 
Do it ourselves
 
Send out to bid
 
Other
 
 
 
Who are the contractors that usually get those jobs?
   
 
 

Who do you normally buy your paint from?
 
Aexcel Corp
 
Sherwin Williams
 
Ennis
 
Other
 

 
 


Contractors
 
 
 
What specific kinds of work do you do? i.e. striping, paving, etc.
   
 
 
 
What's your process for buying traffic paint?
   
 
 

Which counties do you serve MOST?
 
Ashtabula
 
Cuyahoga
 
Geauga
 
Lake
 
Lorain
 
Medina
 
Portage
 
Summit
 
Other
 

 
 

Who do you buy traffic paint from?
 
Manufacturer
 
Distributor
 
Get from Municipality
 
Other
 

 
 
 
Which distributors do you buy paint from?
   
 
 
 
How do you decide who to buy paint from?
   
 
 


Manufacturer Information
 
 

Which manufacturer(s) do you buy paint from?
 
Aexcel
 
Ennis
 
Sherwin Williams
 
Other
 

 
 
How long have you been buying from them?
Under 2 years 3 - 6 years 7 - 10 years More than 10 years NA
Aexcel
Sherwin Williams
Ennis
Other
 
 
How much paint (gallons) do you buy from each of these?
Yellow White Other
Aexcel
Ennis
Sherwin Williams
Other
 
 

Who do you buy the most paint from?
 
Aexcel
 
Ennis
 
Sherwin Williams
 
Other
 
 
 
 
How did you come to work with this company?
   
What specific event triggered you to call them?
   
Specifically what was it about them that made them the obvious choice for you?
   
 
 

1 Dislike 2 3 4 5 6 7 8 9 10 Like
How much do you like working with them?
How would you rate your experience with them?
 
 
What do you wish this manufacturer did that they currently don't?
   
 
 

Would you consider changing suppliers?
Yes No
 
 
 
What would it take for you to switch?
   
 
 

Are you currently an Aexcel customer?
Yes No
 
 


Aexcel
 
 

Have you heard of Aexcel Corporation?
Yes No
 
 

Have you bought from them before?
Yes No
 
 
 
Why aren't you buying now?
   
 
 

Would you consider buying from Aexcel?
Yes No
 
 
 
Name
   
Address
   
Phone/e-mail
   
 
 
 
What is the one thing Aexcel could do to improve your experience with them?
   
 
 
 
Anything else you'd like to add?
   
 
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