This free survey is powered by QUESTIONPRO.COM
0%
Exit Survey »
 
 
In order to continue to improve seepex, Inc support, we would like your input regarding the performance of our Application Engineering group. Please take a moment to complete this short survey. Your feedback will be used to improve our service. Your responses will be kept confidential and will not be used for any purpose. This survey will take approximately 5 minutes to complete.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

Sincerely,

Jason Hurst
Sales Administration Assistant

seepex Inc.
511 Speedway Drive
Enon, OH 45323
www.seepex.com

Tel 937-864-7150 ex 152
Fax 937-864-7157
[email protected]
 
 
 
Ease of contacting an Application Engineer (AE)?
 
Excellent
 
Good
 
Average
 
Fair
 
Poor
 
N/A
 
 
 
Helpfulness of AE?
 
Excellent
 
Good
 
Average
 
Fair
 
Poor
 
N/A
 
 
 
Quality of Advice?
 
Excellent
 
Good
 
Average
 
Fair
 
Poor
 
N/A
 
 
 
Professionalism of AE?
 
Excellent
 
Good
 
Average
 
Fair
 
Poor
 
N/A
 
 
 
Product Knowledge rating?
 
Excellent
 
Good
 
Average
 
Fair
 
Poor
 
N/A
 
 
 
Issue Resolution?
 
Excellent
 
Good
 
Average
 
Fair
 
Poor
 
N/A
 
 
 
Issues resolved in a timely manner?
 
Excellent
 
Good
 
Average
 
Fair
 
Poor
 
N/A
 
 
 
Promptness of AE's e-mail response?
 
Excellent
 
Good
 
Average
 
Fair
 
Poor
 
N/A
 
 
 
Promptness of answering and returning phone calls?
 
Excellent
 
Good
 
Average
 
Fair
 
Poor
 
N/A
 
 
 
Overall quality of issue handling?
 
Excellent
 
Good
 
Average
 
Fair
 
Poor
 
N/A
 
Survey Software Powered by QuestionPro Survey Software