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  1. Surveys
  2. 2011
  3. April
  4. A
  5. Activ Web Design
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Hello

Thank you for choosing Activ Web Design.

We are constantly looking for ways to improve the quality of our customer service and support. To do that, we need to know what you think. We'd greatly appreciate it if you would take just a minute or so to respond to a short survey. As a valued customer, your feedback about our Activ team member is the most important information we can get. Please help us make your next Activ experience the best experience possible.

If you have any comments or concerns you would like to raise separately from this survey with Activ Web Design, then please contact the Operations Manager via email: [email protected]

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
Please name the Activ Web Designer who created your new website
   
 
 
 
How did you first become aware of Activ Web Design? (e.g at a networking event, through an advert, etc)
   
 
 
 
How knowledgeable was your Activ Web Designer about our products and services?
 
1 - Knew very little
 
2 - Knew enough
 
3 - Competent
 
4 - Knowledgeable
 
5 - Very knowledgeable
 
 
 
Why did you decide to use Activ Web Design for the development of your new website?
   
 
 
 
How quickly were you able to agree on a design for your website & begin the design process?
 
1 - Straight away
 
2 - Within a few weeks
 
3 - A month
 
4 - Longer than one month
 
Other
 
 
 
 
How easy was it to explain your ideas and see them implemented within the design?
 
1 - Very difficult
 
2 - Hard work
 
3 - Relatively straightforward
 
4 - Easy
 
5 - Very easy, no problems at all
 
 
 
Now that your website has been completed, how do you rate the overall design of your new Activ Website?
 
1 - Poor
 
2 - Dissatisfied
 
3 - Satisfied
 
4 - Pleased
 
5 - Delighted
 
 
 
Please rate your overall experience with Activ Web Design
 
1 - Poor
 
2 - Dissatisfied
 
3 - Satisfied
 
4 - Pleased
 
5 - Delighted
 
 
 
Would you recommend Activ Web Design to others?
 
Yes
 
No
 
Activ Web Design - Customer Satisfaction Survey
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