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| * Would you like a transaction alternative to solve all these shortcomings? |
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| * if "Yes" for the last # questions, how was the experience? |
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| * Have you ever misplaced your ATM card, or had it stolen before? |
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| * Have you experienced situations where you really needed money but you couldnt have access, either because your "card wasn't smart", your bank wasn't dispensing that day or other network related issues? |
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| * Have there been situations where you cannot carry out transactions due to lack of change? |
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| * If "yes", how much change do you think you loose per day o average? |
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| * Have there been occasions when you will have to forfeit your change due to lack of lower denominations? |
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| * How do you find this experience? |
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| * Have you ever had to spend extra time at ATMs due to people helping people |
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| * How many times do you withdraw a month? |
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