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| Was you properly greeted on arrival of the Technician? |
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| Was the Technician dressed appropriately? |
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| Did the Technician arrive on time? |
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| Did the Technician maintain eye contact while speaking to you? |
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| After explaining the problem to the Technician, Do you think he was able to solve the problem? |
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| Did the Technician maintain proper working etiquette while performing the job task |
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| Did the Technician clean up after his/her self once the job was finished? |
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| Was the Technician fully focused while working on the unit |
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| Do you think the Technician did a trouble shooting in a timely manner |
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| What is this unit suppose to be doing that it isn't doing, and are there any components not operating when they're supposed to, or operating incorrectly |
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