ABVC Pets Necessities Customer Satisfaction Survey

Hello,
Thank you for participating in our online survey on your personal experience with us. The information you answer below will help us to create a better environment for you and suggestions may be implied to give you a better shopping experience.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

ABVC Pets Necessities

* 1. Is the staff friendliness up to your expectations?

Yes, Above expectations

At expectations

Below expectations

* 2. Are the services we provide and the quality in which we complete them up to your expectations?

Yes, Above expectations

At expectations

Insufficient services provided

Sufficient services though mediocre or bad quality

Below expectations

3. Please rate the following:

* Product Variety

* Product Quality

* 4. Have we always had the items you requested in stock, if not have we always ordered it to get you it in the near future?

You have the product

You didn't have the product, have received follow up

You didn't have the product, didn't receive follow up

* 5. Have you had any problems with products with us before?

* 6. Have you ever bought an animal with us? If so, has the animal been of good quality?

Yes, Very pleased

Mediocre experience

Below expectations

N/A

7. Please rate the following:

* Grooming Service

* Delivery Service

* Webshop

8. Please rate the following question:

* Overall experience at our pet shop

* 9. Do you have any other Comments/Suggestions to help us improve: